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The great British tradition of Afternoon Tea, with its rituals and manners, is loved the world over. However, it represents much more than just tasty scones, sandwiches and cakes. Afternoon Tea is a masterclass in all that is best in consideration, rapport, sharing and caring. Jane Malyon lives in Essex with husband Roger – and their two grown sons now live in Canada. Whilst co-running their catering company and Tudor venue, Jane has also been an NLP master practitioner helping people to communicate and build rapport well. Four years ago she created The English Cream Tea Company delivering chilled Afternoon Tea hampers and picnics UK wide (www.englishcreamtea.com) plus delicious postable goodies and branded preserves/teas for export/retail. Claims to fame include books e.g. ‘Play Nicely (Best Behaviour in Business)’, BBC TV and a Guinness World Record for the largest English Cream Tea party ever! This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx